I had problems finding a servicing shop close to me in Carnelian Bay that could see me quickly so ventured further afield to Truckee. Compared to others (many have still not returned my call) they were responsive and professional. Their fees were fair - not super low or high - but they were very thorough and clearly want a repeat-customer relationship. They clearly know their stuff, important when you hand over complex, expensive machinery that you critically depend upon. If you are looking for an alternative to the dealer where you purchased your car, I would say that they are an excellent alternative providing a similar or better level of service. 5 stars!

Very efficient. Great service

My car needed a smog test. Scheduling was easy -- I selected a date/time online; Quality Automotive emailed me to confirm the appointment. Arrived for appointment, check-in process was quick and safe (fresh pens to sign paperwork, hand sanitizer). Super friendly staff. Car was done in 20 minutes. Would highly recommend coming here.

Your team is terrific. Friendly, on time, accurate service and made me get out of the house and take the Gold Pass for a few runs at Alpine Meadows!

very professional on the phone beforehand and on site when I got there, had already printed copies of the inspection forms I sent them ready to go. Nice waiting area for short jobs. A little pricey but good service and people doesn't cost nothing.

You guys got my 95 Ford rollin' like a cleaned up Cadillac! Great customer service, detailed explanations, and thoughtful consideration to the repair recommendations. This is the only place I'll take my truck. Thanks so much!

Thank you for the quick and friendly service . See you next time !

Completed work in a timely manner. Kept me informed on progress.

Friendly customer service, easy to schedule appointment, and quick process for my smog check. Quality price for quality service. Thanks again ya'll!