We showed up in a tow truck on a Friday afternoon just before they closed, not even expecting to receive help until Monday morning. We had a flat and Les Schwab had tightened our lug nuts so tightly we were unable to physically change the spare ourselves and broke one off in the process. The gentleman at the front desk ( I believe his name was Dean?) came out and helped us change the spare, fix the lug nut and filled our spare with air all free of charge... 5 minutes before they closed on a Friday! He was very kind and completely saved our day!
Thank you for sharing your experience, Lindsey. We are thrilled Dean was able to help at the last minute and get you back on the road, and we will share your kind words with him and the team. We appreciate you choosing Les Schwab and are glad we could turn your day around. If you need anything else, please stop by or call and we will be happy to help.
- Quality Automotive Servicing