At Quality Automotive Servicing in Truckee, CA earning your trust is our top priority. Our mechanics and service advisors value your business and appreciate every review. Every customer comment holds significant weight, serving as both a celebration of our successes and a doorway to improve. Whether you're leaving a review or browsing what our customers have to say, we thank you for visiting.

5

I recently brought my vehicle to Quality Automotive for a smog test. The check-in was very efficient, the staff friendly and the entire process completed in half an hour. I was very pleased with the results.

5

Your team is amazing! I recently had family in town and we were loaded up with paddle boards and supplies for a day at the lake. As we drove through Truckee my truck started making a noise out of the front wheel which sounded like we should definitely pull over and address whatever was going on. I called QAS and talked with Jamie and let her know our situation. She told us we could bring the truck to the shop and she would drive me home so that I could get another vehicle to transfer all of our gear. This was a huge help and we were so appreciative. The QAS team provides great vehicle service and they do it with a distinctive personal touch. Thank you QAS!

5

Smog test was incredibly easy… received a text when my car was ready.. professional service.. highly recommend!

5

Just fantastic attention and service all around. Great communication and they stand 100% behind their work. Couldn’t recommend them more highly.

5

5

You did en expert job working us into the schedule and were very efficient with the turnaround of ur Lexus.

5

They confirm what I thought gave me piece of mind

5

My truck broke down while in town the day before I was supposed to leave and drive it 6 hours home. They hooked it up to the computer to quickly diagnose that one of my cylinders was misfiring, but had already let me know they were completely full and couldn't fit me in for a week. Being too risky to drive it to a bigger town and with no other shops having availability, I was in a bad spot. One of the mechanics happened to overhear our conversation at the front desk and informed us that he was waiting on a part that was supposed to come in but was late. He said he could look at it right away. Through a combination of good luck and QAS's genuine concern for their customers, I was back on the road that same day. My trip home was uneventful and I definitely stress tested their work driving through the mountains. They are by far the best mechanic shop I've ever dealt with and arguably the best customer service experience I've ever had. I wish I lived closer to have QAS service all of my vehicles.

5

Very smooth. Dropped my keys and truck off before they opened and was able to pick them up after hours.

5

Heard from friends that this place is the best in town. They live up to the name! From the moment I walked in I was greeted with friendly customer service, they completely took care of my car and I was updated along the way! I also love that they send you an inspection link to know what they did/found with the vehicle. Very professional and easy process! Definitely be back for all my cars needs! Thank you Quality Automotive!