Five Truckee Women Make Auto Care & Repair Friendly for Females
Truckee, CA; It's no surprise that women feel a little vulnerable in an auto repair shop. Not so at Quality Automotive Servicing in TRUCKEE California. This full-service, premium shop is a WOB (Woman Owned Business) and dedicated to a female-friendly customer experience when it comes to car repair. Sheila Greeno purchased the Truckee business with her husband Bill, in 2018 and is the majority owner. Over the years, Sheila has set out to be sure women feel comfortable in the shop environment, are respected at the counter and have career opportunities in automotive servicing and repair.
Chloe: QAS Service Advisor
Maggie Lusser: QAS Service Manager
Jamie Millard: QAS Customer Communications
Sheila, QAS Owner
Moira, QAS Apprentice Technician
Sheila is joined by Chloe and Maggie in the Quality Automotive Servicing advising team, Jamie handles all-important customer communications and Moira is the new female apprentice technician. These hard working ladies make an amazing team that keeps female customers feeling at home with automotive service. They take the time to help them better understand their preventative vehicle maintenance and repairs. Women can make smart and informed decisions about their cars and feel respected and comfortable at Quality Automotive Servicing in Truckee, CA.
"Women Auto Know" Pledge
The team recently joined "Women Auto Know" and is dedicated to providing tips and information that are helpful to women. With that membership comes the following pledge:
We pledge to educate drivers how to keep their vehicles maintained, repairs and SAFE.
We pledge to higher the standards and provide a respectful place for women and families.
We pledge to be proactive and provide recommendations in a language that our customers can understand and relate to.
We pledge to show & tell and tell not sell, focusing on exceptional service, not sales.
We pledge to properly dispose of all recyclable parts and chemicals.
We pledge to honor manufacturer warranties used to service our customers' vehicles.
We pledge to support the Women Auto Know network and offer educational resources and literature to our customers.
We pledge to provide a clean waiting area and clean restroom.
We pledge to refrain from any unprofessional or inappropriate material at our facility.
We pledge to invite our customers to join the Women Auto Know community.
Quality Automotive Servicing Knows Team Work
If there is one thing the TRUCKEE team at Quality Automotive Servicing know about it's TEAM work. Each year the guys and girls convene for management training, seminars, workshops and even a little fun on the South Fork of the American river. With help from some of the technicians families, the girls ran their own "girl team" boat. Left: Sheila, guide with passengers Susie, Katrina, Maggie, and Jill. Below: The guy's boat, they are in there somewhere.
To make and appointment for service or talk with Jamie, Chloe or Maggie about your vehicle, call Quality Automotive Servicing at 530-587-1933. The shop, along with a clean restroom, coffee and some really good magazines is located at 11500 Donner Pass Road in Truckee CA across from Truckee High School and the fire station. If you find this article helpful please let us know at [email protected]