Posted on 5/2/2024
At German Import Garage and Quality Automotive Servicing in Truckee, CA, we often field inquiries about our diagnostic testing fee. Our rationale is simple: Diagnostic testing and service is about giving our customers accurate information and answers to their vehicle questions so their vehicle is fixed right the first time. Why can’t QAS or GIG take a diagnosis from another shop? To provide a comprehensive warranty on work performed, we need to be assured the right work is being done. Accepting another shop's diagnosis risks an incomplete or inaccurate assessment resulting in an incomplete or inaccurate repair. I have the trouble code, can you just do the repair it indicates? A trouble code is just a starting point that directs a technician. A qualified technician needs to delve deeper and discover the intricacies of the trouble. With expertise, online technical resources, a ... read more